Cancellation Policy

  • You can cancel an order until it has not been shipped out of our Warehouse which is notified through an email within 24 to 48 hours from placing an order. This includes items purchased on sale also. Any amount paid shall be credited back into the requested bank account.
  • You can modify the shipping address of your order before we have processed (packed) it, by calling us on our customer care number.
  • You can cancel the order by calling us on the customer care number.
  • If you had selected Cash on Delivery at the time of placing order, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
  • If you still have any query about our Cancellation policy kindly drop us an email at info@dorukh.com, we will reply you within 1-2 working days.